After-sale Service
You are here:Home > Advantage > After-sale Service
Our company has always adhered to the tenet of "taking customers as the center" to provide the best service for customers. The purpose of our technical support and service is reflected in the following aspects: giving feedback in the shortest time; providing service at the most professional level.
1. the company is responsible for the free maintenance, replacement of spare parts, or the replacement of a complete set of defective products, under the premise of the buyer's correct installation and use, within 18 months or within 12 months of the installation of the product.
2. after the warranty period, our company continues to follow the service. After the warranty period, if the equipment appears quality problems, our company should provide the equipment maintenance program in time or send technical personnel to solve the problem on the site and provide relevant accessories.
3. during the operation of the equipment, our company will always know the use of the products and deal with the quality feedback information in a timely manner, and provide technical services for a long time.